Jewelry Care
How do I take care of my jewelry?
Taking care of your jewelry is essential. Visit our Jewelry Care Guide here for valuable tips and advice on wearing, storing and cleaning your jewelry.
Is there a polishing cloth included with my order? How do I use it?
A polishing cloth and jewelry care guide is included with every order to help ensure your jewelry is here to last.
Clean your jewelry once or twice a month to keep them looking their best. Use the polishing cloth to gently wipe your jewelry in one direction (avoid circular motions) to remove dirt, dust, oil and tarnish. Avoid excessive polishing to prevent eroding the vermeil plating.
Why is there dark residue on the polishing cloth?
It is normal to see dark residue on the cleaning cloth, it indicates that you are cleaning your jewelry correctly. The cloth contains a small amount of cleaning agent which removes dirt, dust, oil and tarnish from the surface of the items (which causes the dark residue).
Can I wash the polishing cloth?
Please refrain from washing the polishing cloth as it will lose its effectiveness.