Shipping
What are the shipping fees and delivery timelines?
Please refer to the link below for our shipping fees and delivery timelines.
Can I change my shipping address after the order is placed?
Orders are promptly prepared once they are placed. While we cannot guarantee that any address changes can be processed in time, please contact our customer service team at contact@mondaysmade.com. We will make every effort to assist you and accommodate any modifications you may need.
How do I track my order?
A confirmation email containing a link to track your order will be sent once your order is shipped. Alternatively, you can visit "My Orders" section under My Account on our website to check the status of your order.
If the tracking information has not been updated, we recommend checking again after 24 hours to allow the shipping provider time to update the latest tracking information.
What should I do if I do not receive my order after the stated delivery date?
Once your order is dispatched from our warehouse, we will send you an email containing your tracking number and a link to check your order status and shipping provider's name. If the tracking information has not been updated, we recommend checking again after 24 hours to allow the shipping provider time to update the latest tracking information.
If the information remains not up-to-date or if the shipping provider states that your order has been delivered but you have not received it, please reach out to our customer service team at contact@mondaysmade.com.
Where do you ship to?
We ship to the countries listed below. Please note that we are unable to ship to PO boxes, parcel lockers, or APO/FPO addresses.
Asia - Brunei, Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
North America - Canada, United States of America
Oceania - Australia, New Zealand
Europe - Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Will my parcel be charged customs and import duties?
International shipments may be subject to customs and import duties and fees, taxes and other charges. These additional charges are levied by customs in the destination country and will be borne by you.
As the duties and taxes vary by country and contents of your order, we recommend that you contact your local customs office for more information before placing your order. These charges will not be covered or refunded by Mondays Made.
Do keep in mind that we will not be able to cancel your order, issue a refund or bear the additional charges should you refuse your shipment for any reason.
